Organise your smooth move with a video survey

Simply call us and turn on the camera of your device. Organise your house move with a reliable removal company in London.

Receive a free, detailed and non-obligatory quote
Flexible appointments that don't require you take time off work
You can use any device to perform the survey
All your questions answered by us

RECOMMENDED FOR PROPERTIES WITH 3+ BEDROOMS

We handle over 12,000 home moves yearly and we'll be happy to help you too.

Book free video survey

Who we are?

50 000+

customers each month

2 000+

trained Fantastic professionals

500+

franchise partners on three continents

100+

cleaning & maintenance services

14+

years of industry experience

What people think about our service

How to organise your home removals with a video survey

Request a video survey through this page

Get on a video call with us on your phone, tablet or laptop

Show the operator exactly what needs to be moved

They will calculate a non-binding quote & organise your service

How it works

Simplifying your move from the comfort of your home

The convenience of a video survey

Save time and effort with our free video survey. No need for an on-site visit; simply schedule a convenient time for a virtual walkthrough. Our expert team will guide you through the process, assessing your belongings and providing an accurate quote.

4 simple steps

Schedule your video surveyContact us to book a convenient time, including weekends and bank holidays.
Prepare for the survey:No need for special software; use your preferred video platform.
Virtual walkthrough:Our team will guide you through showing us your items.
Quick quote: Receive a no-obligation quote within 3 hours (usually).

Information needed

To provide an accurate quote, please have the following information ready during the video survey:

Property addresses (old and new)
Property type (flat, house)
Number of floors and availability of lifts
Preferred moving date (subject to availability)

Benefits

Save time:No need for time-consuming on-site visits.
Convenience:Flexible scheduling options to suit your needs.
Accurate quotes:Quick and precise quote based on virtual assessment.
Hassle-free:Enjoy a smooth moving process with minimal disruption.

Additional services

We also do video surveys for businesses who are about to change their workplace. If you are looking for an estimate price about office relocation service, feel free to book your video survey today and get a quote tomorrow!

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Frequently asked questions about our video survey

What equipment and software do I need for the video survey?

All you need is your phone, laptop or tablet. All works fine as long as you can move around your home and show the operator around. Also, the conference talk can be done on WhatsApp.

Do I have to prepare specific information in advance?

Yes, please be prepared to answer a few questions about the pickup location and the delivery property. You will be asked about the types of properties, the postcodes, exact addresses, and if there are any available lifts.

How long does the video survey take? Is there a limit?

This depends on the size of your property. Generally, about 15 to 20 minutes will be enough.

Can I cancel or re-schedule a service after I have booked?

Yes, and yes. Just please make sure to do so at least 48 hours before the appointment to avoid cancellation charges (as per our Terms of Use).

Can I add more boxes/furniture to be moved after the house survey takes place?

Please make sure to contact us as soon as this development occurs and we will see what we can do.

Can I book additional services after the survey takes place?

Yes, you can. However, please make sure to give us notice in advance so we can fit it in a convenient way within what you have already booked.

More services provided by Fantastic Removals

Ready to schedule your free video survey?

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